Service Requests #

This section lists a summary of all your Request for Quotes (RFQ) from Package Services and Partner Services. After you have sent an RFQ, you can refer to the sections below to track and manage all your requests.

Select Service > Requests from the administration sidebar.

Edit RFQ #

You can change your service requirement before it is quoted. Click the [Edit] icon. This icon is available for unquoted RFQ only.

Accept/Decline Quote #

You can accept or decline a quote before it expires. Click the [Pay] icon. This icon is available for quoted RFQ only.

If you accept the quote, click the “Pay” button. You will be directed to a secured payment system. ExportRim does not store any credit card information.

For your security, ExportRim uses Stripe for payment processing

Corresponding on RFQ #

If the service provider needs further clarifications on your request, you will receive a message thread for your RFQ. Please click the [Chat] icon, to correspond with the service provider.